Marc MacYoung
When we talk about behavioral scripts and how we are born 'wired
to follow them,' people often wonder: Well, alright, but, if
these scripts are natural, why shouldn't we follow them?
Simply stated, conflict scripts are not for your
benefit.
At least not in the modern way you might think of the term.
To fully understand this concept we have to step outside our
modern, safe and civilized world. Our definition of benefit, success and dysfunction have
radically changed since our caveman days. And that's when these
scripts have their origins.
But, before we go there, we
have to acknowledge these scripts can be used and abused
by an individual for his (or her) benefit -- especially in a
modern context. Having said that though, we also have to point
out that just because a script doesn't go your way doesn't mean
that's what's happening.
While you have seen these scripts and patterns all your
life, odds are that your
perceptions of them arise from seeing
selfish misuse. That's why this subject can be so difficult to
discuss. We not only don't understand it from a bigger
perspective, but the only time we really notice these behaviors is when
we've seen these scripts abused. Most of the time, we are aware
of these scripts as much as a fish is of the water.
|
When it comes to human behavior, millions of years of survival
has more momentum than an ideology telling us how we 'should'
behave. |
So what do we mean when we say scripts aren't
necessarily for your benefit?
We mean they are for what you
need, not what you want. And even then they are
more about preserving what everyone else needs.
Conflict scripts are specifically designed for the long-term survival of the
group. Right, wrong, win or lose, these scripts give us a
reliable way for the 'group' to still be there tomorrow. Why is
that a 'good' thing? Because as bad as the situation might be,
this behavior hasn't gotten you killed.
That's a hard track record to argue with.
While we may consciously forget this issue is
on the table, unconsciously and subconsciously that factor is
there. These scripts arise from a time when species survival
was on
the line. We're talking survival or extinction. This was a
reality of human existence for millions of years. Being social primates, the group is an essential
element of species survival.
And not only species, but
individual survival too. A lone individual had a snowball's chance;
predation, including from other human groups, was de rigueur. Only by banding together could individuals hope to survive.
This brings about an important shift in thinking. In these circumstances,
the
individual is expendable as long as the 'group' survives.
This
is what is so hard for the modern person to understand. Under
these conditions, the individual being less important than the
group is not an ideological stance, it's everyone's survival.
This statement often brings up images of
corporate raiders and employee abuses, however, there is a more
realistic and understandable version. A family survives hundreds
of years by individuals taking over 'roles' within that group. A
child becomes a teen, a teen becomes an adult, then a parent,
then a grandparent. Over hundreds of years, individuals will be
born into this family, assume different roles and eventually
die. That is group survival. And it is the group that allows for
the individual to survive.
But
also understand, when we're talking about 'species survival,' any
particular group is also expendable. This is why
the more groups there are, the better the species chances of
survival. Somebody is going to get through, it doesn't matter
who. Individual groups can be wiped out, scattered or die off
and others will carry on. Although people might feel emotionally uncomfortable
applying natural selection to humans, there it is.
Those are the conditions the scripts were developed to
function under. In order for everybody to survive, the group
must survive.
But this is a two way street, if the group fell apart, everyone
was dead -- including the people who destroyed it.
This is why modern definitions of 'benefit' miss the point.
Back when these conflict scripts were developed, benefit and
success weren't measured by comfort or gain, but by a far
harsher standard. Back then 'dysfunctional'
meant everyone in the group died.
|
Whenever you're in conflict with someone,
there is one factor
that can make the difference between damaging your relationship
and deepening
it. That factor is attitude.
-- William
James |
One can take this concept of group survival and point out
it's why we should all get together and sing "Kumbaya" Here's
the wrench in that theory though: In a group, conflict is
going to happen.
It especially is going to happen because the
same drives
that we used for millions of years to keep from getting eaten,
to feed ourselves, fight, mate and survive against external
dangers can be turned on others within our group.
This is where the development of scripts becomes critical.
Conflict scripts allow us to engage in conflict with those
inside of our group WITHOUT weakening or
destroying the group.
These scripts are not necessarily fair,
balanced or even nice. They do, however, reinforce 'roles,'
status and group protocols.
Remember, these scripts come from a time where
death and extinction were an option. Back then, you were
stuck with a group. You couldn't just quit your job, or move to
another town or find another social group. If you left the
tribe, you died. If the group exiled you, you died.
Do those
standards apply today? No. But the social primate scripts remain
and influence our behavior.
We're going to change tracks here and show
another way these social scripts influence our behavior
within the group. And in doing so we'll show how apparent
selfishness still benefits the group. Our perceived roles, the urge to establish
our place, our self-esteem, our need to establish relationships
and our fears and primitive urges to protect these ... ALL are using these
scripts.
What we fail to realize is that even though we feel these
are 'about us,' they are in fact, very much about the group.
If you stop and look, you'll see that ALL of those urges are
within the
context of a group dynamic.
Even your self-esteem is strongly
based on how you think other people see you. Stop and
think about that, you think it's about you, but it's actually
arising from an external source. When you look at it from this
standpoint you'll see how much bad behavior arises for improving
or protecting one's perceived status. No group, no status, no
self-esteem.
That's where these social scripts come in
It doesn't matter where on the planet you
were born. It doesn't matter what culture, ethnic background or
socioeconomic level you come from. These patterns/scripts exist.
They are not cultural, they are human. What changes about these
scripts is how they do them locally. While the strategies are the same, the tactics
are wildly different all around the world. While the
overall scripts are human, we learn the details of how they are
played in the culture, economic level and family that we are
born into.
Since you're reading this on a computer, we
can say something else has changed. That is the environment we'll find
ourselves using these scripts. We're not going to be wearing
furs, in a cave, screaming, jumping up and down and banging
clubs on the ground to show how big and dangerous we are. But,
whether we are in suits and in a boardroom, in a correctional
setting or even in our own home, the dynamics of conflict would
be recognizable to our caveman ancestors.
The reason this is important is that modern
civilization gives us something our ancestors didn't have ...
the ability for an individual to easily walk away and
find a new group. While this might seem like a boon, it is
actually a double edged sword.
Simply stated, the old system had built in
checks and balances. First, if an individual became too abusive
or domineering, the tribe would abandon him -- or kill him
outright. Either way with excessive abuse, the group would protect
itself by ridding itself of the toxic person. Another check and
balance is pushing too hard. Facing certain death if
exiled, someone an antisocial person was trying to push out
would turn on the anti-social out of desperation -- resulting in
critical injury to the toxic person. Remember for millions of
years, social dynamics was a contact sport.
For those living in modern Westernized
countries, gone are the days where your physical survival
depends on the protection of a particular group. Instead of
fighting to stay within a group, most people will simply leave
and find another group. Under these circumstances, a toxic
person will embed him or herself in a group or organization and
chase away others. Such a person will often fly low enough
to avoid detection from his or her superiors, but will the the
source of high employee turn over.
Finding a new job isn't easy.
While there are exceptions, when most people quit, someone in
your company has really motivated them to do so. Against a toxic
person, it's easier for these people to leave than it is to
fight to stay.
Unless it has become personal,
in which case, you have a war on your hands. A war that can
destroy the group and organization.
As a side note and something
to consider, groups aren't necessarily destroyed by in-fighting,
but by crossing a threshold. What often causes failure and
destruction of a group, is that the infighting has become more important
than providing the group members what they need. When
that happens, those not involved with the power struggle abandon
ship. What is left is not a group, but a hollow husk that
collapses in on itself.
This is another reason we say scripts aren't necessarily for
your benefit. These scripts will preserve toxic, dysfunctional
group dynamics just as well as they do effective ones. Often
more so because we're no longer operating under the primitive standards
of 'dysfunctional' means
you're all dead in the morning.
But, as far as our individual monkey brains are concerned, an
emotionally toxic group dynamic is still 'succeeding.' And if
left unchecked can continue until the break down threshold is
reached and the group implodes.
It's the
human parts of our brains that recognize something is
drastically wrong with what is going on. But until we know about
these 'monkey dance' scripts, we won't be able to understand how
to break out of these patterns and focus on fixing the actual
problem.
This was a basic introduction to the fact
that you are dealing with millions of years of momentum. These
scripts are embedded in the human psyche. Knowing this we ask
you: Who do you want to be running your business, conducting your
affairs and guiding your social interactions, a conscious and
thinking you or a fearful and reactive monkey? Because you have
both of those inside of you.